Effective Date: October 13, 2025

Welcome to Facioney. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website.

1. Company Information

Facioney
Address: 32 Place du Corbeau, Strasbourg, Grand Est, France
Email: support@facioney.com
Phone: +33 6 32 84 89 46

2. Eligibility

By using our website, you confirm that you are at least 18 years old or have legal parental or guardian consent to use the site.

3. Orders and Payments

• All prices are listed in EUR (€) unless otherwise stated.

• We only accept credit card payments.

• You are responsible for ensuring all billing and shipping details are accurate.

• We reserve the right to refuse or cancel any order at our discretion, including but not limited to orders with incorrect pricing, availability issues, or suspected fraud.

4. Shipping and Delivery

Shipping times and rates vary based on your location. You can view our full Shipping Policy for detailed information. We are not responsible for delays caused by customs or local carriers.

5. Returns and Refunds

We accept returns of eligible items within 14 days of delivery. Items must be unused, in original packaging, and in sellable condition. To request a return, please contact support@facioney.com. Please review our Returns & Refund Policy for full details.

6. Product Descriptions

We strive to ensure that product descriptions and images are as accurate as possible. However, we do not guarantee that descriptions, colors, or other content are 100% error-free.

7. Intellectual Property

All content on this site, including logos, images, text, and design elements, is the property of Facioney or its content providers and is protected by copyright and intellectual property laws. You may not copy, reproduce, or distribute any content without written permission.

8. Limitation of Liability

Facioney shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use of, or inability to use, our website or products.

9. Privacy

We are committed to protecting your personal information. Please refer to our Privacy Policy to understand how we collect, use, and safeguard your data.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of France. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in Strasbourg, France.

11. Changes to Terms

We reserve the right to update or change these Terms at any time without prior notice. Changes will be posted on this page with an updated effective date. Continued use of the website following changes constitutes acceptance of the new Terms.

Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
support@facioney.com
+33 6 32 84 89 46