Privacy Policy
Effective Date: October 13, 2025
At Facioney, your privacy is very important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from https://facioney.com.
1. Information We Collect
When you visit the Site or place an order, we may collect the following types of personal data:
Identity and Contact Information: Your name, email address, phone number, shipping address, billing address.
Payment Information: Credit card details (processed securely by our payment gateway; we do not store full card data).
Order Details: Products you’ve purchased, order history.
Technical Information: IP address, browser type, device information, pages visited, and cookies.
2. How We Use Your Information
We use your personal data to:
Process and fulfill your orders.
Communicate with you about your order status or customer support inquiries.
Send promotional emails (if you have opted in).
Improve our website and services.
Comply with legal obligations (e.g., tax and anti-fraud regulations).
We do not sell, rent, or share your personal data with third parties for marketing purposes.
3. Cookies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and support site functionality. You can manage or disable cookies through your browser settings.
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal information under the following legal bases:
Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests (e.g., fraud prevention, customer service)
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including any legal, accounting, or reporting requirements.
6. Your Rights (EEA Residents)
If you are an EEA resident, you have the right to:
Access, correct, or delete your personal data.
Object to or restrict how we process your data.
Withdraw your consent at any time.
Lodge a complaint with a data protection authority.
To exercise any of these rights, please contact us at support@facioney.com.
7. Data Security
We implement appropriate security measures to protect your data, including encryption and secure server technology. However, no system is 100% secure, and we cannot guarantee absolute protection.
8. Third-Party Services
We may use trusted third-party providers (e.g., payment gateways, shipping carriers) to help us operate our website and fulfill orders. These providers only have access to the information necessary to perform their services and are required to protect it.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Facioney
32 Place du Corbeau, Strasbourg, Grand Est, France
📧 Email: support@facioney.com
📞 Phone: +33 6 32 84 89 46